I looked a bit more on the site – but don’t believe I know enough about the target group and the standards in this type of website to give a good analysis of exactly this site, but have looked around a bit and think of making a comparison between a few different travel sites and common flaws in this type of sites.

/Emil

Thank you for the comment – of course you are right about the client adding a level of difficulty by for example wanting ‘cool features’ or having a budget.

Something else which is easy to forget is that users can both be versatile, net savvy and relatively used to advanced features, but still become completely confused when those ‘neat features’ are packaged in a less intuitive way.

I’ll have a look at the site you posted, and use it as a case study here on my blog, if you don’t mind.

Have a nice weekend

I think the one point you did not mention at all is that there are many times when we would really like to provide a better design or spend more time on a site to improve the useability but we are constrained either by what the client says they want or by a budget limitation.

I would really appreciate it if you could comment on the web site that is included above. This is a site that was taken on after the project was over a year late and we were given one and a half months to setup a relationship with the backend partner and have the site go live in about 6 weeks.

Any suggestions, complaints or comments would be greatly appreciated.